Veterinary Office Practices by Robert Kehn fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities.
The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.
Book Info
Covers the business and professional aspects of a veterinary office practice, including ethical and legal considerations, client communications, public relations, accounting, scheduling, and record keeping. Focuses on the dual medical and administrative responsibilities of veterinary assistants. For veterinary assisting, veterinary technicians, and pre-DVM students. Softcover.
The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.
Book Info
Covers the business and professional aspects of a veterinary office practice, including ethical and legal considerations, client communications, public relations, accounting, scheduling, and record keeping. Focuses on the dual medical and administrative responsibilities of veterinary assistants. For veterinary assisting, veterinary technicians, and pre-DVM students. Softcover. Book Details
- Paperback: 224 pages
- Publisher: Thomson Delmar Learning; 1 edition (June 16, 2003)
- Language: English
- ISBN-10: 1401815693
- ISBN-13: 978-1401815691
- Book Dimensions: 10.9 x 8.4 x 0.4 inches
Newer edition of this book:
Veterinary Office Practices 2nd Edition